Mon 27th Jan 2020Tattenhall Online weather - Patchy rain possiblePatchy rain possible 5°C

The beautiful village of Tattenhall in Cheshire

Universal Credit goes Digital... Get ready for the change

Home » News » Universal Credit goes Digital

IMG_1388


Cheshire West and Chester Council has teamed up with Citizens Advice Cheshire West and the Department For Work and Pensions to ensure all residents have the help and support needed to get set up on the new 'full' service digital programme.

The Universal Credit 'live' service commenced in the Cheshire West and Chester region in 2014. The 'full' service digital programme is rolling out now in the Chester area and will roll out to the rest of the borough in December. The 'full' service will enable residents to have an online Universal Credit account where they can manage their claim easily.

Councillor David Armstrong, Finance and Legal said "The Council has funded three posts within the Citizens Advice Cheshire West to provide dedicated support to residents. People will be able to receive support on making and maintaining claims, managing payments and personal debts and personal budgeting. We want to ensure residents are aware of the change and have the help they need to get set up on the new system. Universal Credit recipients can also apply for additional financial support and mentoring through the Council's discretionary funds."

Paul Nicholls, CEO of Citizens Advice Cheshire West said "Residents can attend any Citizens Advice office in the Cheshire West and Chester borough for advice and guidance on the scheme. You may also apply for Universal Credit if you are self-employed and meet certain eligibility criteria. We have offices in Chester, Ellesmere Port, Northwich and Winsford. We provide Outreach services in the following local communities on select days and times:- Frodsham; Lache and Neston. Our experienced team of advisers also provide additional support to residents when completing the online form."

Universal Credit is the single monthly benefit payment for working age people who are on a low income or out of work. This new benefit system is being introduced in the UK in stages. It replaces Income Support, Income-based Jobseeker's Allowance, Income-related Employment and Support Allowance, Housing Benefit and Tax Credits. The Universal Credit 'full' service digital programme is expected to be in place across the whole of the UK by September 2018.

For more information on Universal Credit visit your local Citizens Advice office. Alternatively, you can visit local libraries and Workzones in the borough, where you can access computers to complete the online application and receive support with your application if needed.

Applications for discretionary payments or personal budgeting support can be made by phoning 0300 123 7065. CLICK HERE to apply online for Universal Credit

popular recent storiesAlso in the news

War Heroes
CWaC: Mon 27 Jan 6:15am

Cheshire West and Chester Council is inviting residents to nominate a local war time hero from the borough who is worthy of special recognition.A number of names will be selected from the nominations to be given a unique and permanent tribute, literally, on the streets of the borough. To mark 100 years of Council Housing and the "Homes fit for Heroes" which were...

ICP 2
CWaC: Mon 27 Jan 6:10am

A new online 'one- stop shop' for people living in west Cheshire has been launched. Live Well Cheshire West allows users to search for information on local services for themselves, family members or people they're caring for. The site will help people who are looking for advice or information on all aspects of local life. This might be health, education, housing, transport, care...

IMG_1092
Webteam: Sun 26 Jan 12:48pm

The Cheshire Police Alert team have recently sent out a number of fraud alerts. The four below may be of interest: Fake Amazon emails claiming you have bought a high value item and asking you to confirm bank details Property Finance Fraud, targeting buy to let and those with no mortgage Charitable fraud, where the charity does not exist Vehicle Leasing Fraud, where...