We collect, use and are responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws. Our use of your personal data is subject to your instructions, the GDPR, other relevant UK and EU legislation and our professional duty of confidentiality.
It would be helpful to start by explaining some key terms used within GDPR:
1. Types of information collected on this website
2. Using your personal information
3. Where your personal information is held
4. How long your personal information will be kept
5. Disclosure of your personal information
6. Who we share your personal information with
7. Transferring your personal information out of the EEA
8. Promotional Communications
9. Your rights to review personal information
10. How to complain
12. Links to other websites
13. Do you need extra help?
The following kinds of information may be collected on this site in order to better understand your needs and to provide you with a better service:
a. Information about your computer, your visits and your use of this website. This may include your computer's IP address, its geographical location, your browser type and version, your computer operating system, the referral source, the length of visit, the number of page views and your navigation of the website.
b. Information relating to transactions carried out on this website including information relating to the purchase of goods or services; to include (where necessary) information which enables us to undertake a credit or financial check or which enables us to take payment, such as from your bank or building society or other financial institute with your consent.
c. Information that you provide for the purpose of registering to use services on this website and/or in order to subscribe to our website services such as email notifications and newsletters, to include your name, address (if given), telephone number (if given) email address.
d. Any other information that you specifically choose to send to Tattenhall Business Alliance. e. Information in which we have a legitimate interest.
This personal data is required to enable us to provide our service to you. If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.
Under data protection law, we can only use your personal data if we have a proper reason for doing so. Tattenhall Business Alliance may therefore use the personal information held about you in order to:
a. Administer this website.
b. Personalise your browsing experience on this website.
c. Enable your use of the services available on this website.
d. Dispatch goods and/or supply services purchased by you via this website.
e. Issue statements and invoices to you and collect payments from you.
f. Send email notifications which you have specifically requested.
g. Send you marketing communications such as newsletters and other communications where you have specifically agreed to this.
h. Provide third parties with statistical information provided this information does not in any way identify you as an individual user.
i. Deal with enquiries and complaints made by you or about you relating to this website.
j. Carry out our legitimate interests or those of third parties.
k. Perform our agreement with you or to take steps at your request before entering into an agreement.
l. Comply with our legal requirements.
m. Comply with your given consent.
Tattenhall Business Alliance will store any personal information you provide on secure servers and will take all reasonable technical and organisational precautions to prevent any loss, misuse, disclosure or alteration of your personal information. Please note, however, that Tattenhall Business Alliance cannot guarantee the security of data sent over the internet and that you are solely responsible for keeping your password and user details confidential. Tattenhall Business Alliance will never ask you to divulge your password unless it is required for you to log on to the website.
Information may be held at our offices and those of third party agencies, service providers, representatives and agents as described below (see 'Who we share your personal data with').
If we keep your personal data after the legitimate interests have ended, then we will only do so for one of these reasons:
a. to respond to any questions, complaints or claims made by you or on your behalf
b. to show that we treated you fairly
c. to keep records required by law.
We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data.
When it is no longer necessary to retain your personal data, we will delete or anonymise it.
a. Where required to do so by law.
b. In connection with any legal proceedings or prospective legal proceedings.
c. In order to establish, exercise or defend Tattenhall Business Alliance's legal rights.
d. At the request of a purchaser, or prospective purchaser, of any business or asset which Tattenhall Business Alliance is offering for sale.
e. To any person or organisation Tattenhall Business Alliance may reasonably believe may apply to a court or other authority for disclosure of that personal information where, in Tattenhall Business Alliance's reasonable opinion, such court or authority would be reasonably likely to order its disclosure.
We routinely share personal data with:
a. external auditors, and the audit of our accounts
b. our bank
c. external service suppliers, representatives and agents that we use to make our business more efficient.
We may share personal data with:
a. courts, tribunals and meditators in the case of a litigation matter.
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers relating to ensure they can only use your personal data to provide services to us and to you.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a re-structuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
We will not share your personal data with any other third party other than for legitimate business reasons set out herein or unless agreed with you first.
To deliver services to you, it is sometimes necessary for us to share your personal data outside the European Economic Area (EEA), e.g.:
a. with your and our service providers located outside the EEA
b. if you are based outside the EEA
c. where there is an international dimension to the matter in you require.
These transfers are subject to special rules under European and UK data protection law.
If you would like further information, please contact our Data Privacy Manager.
We may use your personal data to send you updates (by email, text message, telephone or post) about Tattenhall Business Alliance developments that might be of interest to you and/or information about our services, including exclusive offers, promotions or new services.
We have a legitimate interest in processing your personal data for promotional purposes (see above 'Using your Personal Information). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal data with the utmost respect and never sell it with other organisations for marketing purposes.
You have the right to opt out of receiving promotional communications at any time by:
We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of Tattenhall Business Alliance.
Under the Data Protection Act 1998, you may request details of personal information Tattenhall Business Alliance holds about you free of any charge. Tattenhall Business Alliance will provide you with any personal information held about you subject to:
a. The provision of reliable evidence of your identity.
b. The payment of a fee to cover administration costs (where multiple unreasonable requests are made).
Please note that Tattenhall Business Alliance may withhold your personal information, if necessary, to the extent permitted by law. If you believe that any information Tattenhall Business Alliance holds about you is incorrect or incomplete, please contact us as soon as possible.
The Act permits you the following rights:
a. Access — The right to be provided with a copy of your personal data
b. Rectification — The right to require us to correct any mistakes in your personal data
c. To be forgotten — The right to require us to delete your personal data--in certain situations
d. Restriction of Processing — The right to require us to restrict processing of your personal data--in certain circumstances, e.g. if you contest the accuracy of the data
e. Data Portability — The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party--in certain situations
f. To object — The right to object at any time to your personal data being processed for direct marketing (including profiling), and in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests
g. Not to be subject to automated individual decision-making — The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner's Office (ICO) on individuals' rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
We hope that our Data Privacy Manager can resolve any query or concern you may raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.
Cookies cannot be used to reveal your identity or any personal identifying information.
Independent advice on managing cookies in your browser can be found at www.allaboutcookies.org/ Please note that if you try to use this website without accepting cookies that some parts of this website may not function correctly. If you accept Tattenhall Business Alliance cookies, your experience of this website will be much improved and your choices and preferences can be saved for when you visit the site again.
This website may use 'session' cookies, 'persistent' cookies and 'third-party' cookies including 'Google cookies'.
a. Session cookies
Session cookies help Tattenhall Business Alliance to track your use of this website as you navigate the pages. Session cookies are automatically deleted from your computer when you close your browser.
b. Persistent cookies
Persistent cookies enable Tattenhall Business Alliance to recognise you when you make a return visit and may be used to register any preferences set on previous visits. Persistent cookies will remain stored on your computer until they are deleted or until they reach a specified expiry date.
c. Third-party cookies
D. Google cookies
We may also publish Google AdSense interest-based advertisement links on our website. When you click on a Google AdSense link Google will track your behaviour across the web using cookies and may use this information to tailor future advertising to reflect your interests.
You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available here at www.google.com/ads/preferences/ You can also opt-out of the AdSense partner network cookie at www.google.com/privacy_ads.html. Please note this opt-out mechanism itself uses a cookie so, if you clear the cookies from your browser, your opt-out will not be maintained and you will have to reset your Google opt-out cookie. To ensure your opt-out is maintained you can use the Google browser plug-in available here at www.google.com/ads/preferences/plugin.
If you would like this policy in another format (for example audio, large print, braille) please contact the Data Privacy Manager.