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Missed Appointments at the Village Surgeries Group

27th November 2017 @ 6:06am – by Patient Participation Group
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At this time of the year it becomes increasingly frustrating if you cannot get an appointment of your choice at the Village Surgeries.

Our practice, like others, records missed appointments, an issue that has been raised previously in 'Concern of the Week' on Tattenhall Online.

Failure to attend booked appointments can cause serious delays in the treatment of other patients.

It also wastes Doctors' and Nurses' time.

Last month, there were 176 missed appointments which is up +9% on the same month in 2016.

We urge you to ensure that if you have a pre-booked appointment which you know you will be unable to attend, then please let the practice know so that your appointment can be cancelled, thus allowing capacity for someone who might need to see one of our practitioners.

This applies to appointments with both a doctor and/or a practice nurse.

Similarly, if you have yet to have a flu vaccination then call The Village Surgeries to make an appointment on 01829 771588

Many thanks.

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