Tue 29th Sep 2020Tattenhall Online weather - Partly cloudyPartly cloudy 15°C

The beautiful village of Tattenhall in Cheshire

Message from the Surgeries - THANK YOU!

Home » News » THANK YOU from the Surgeries
ppg-logo-M430070

It hardly seems possible that just 3 weeks ago we introduced changes to how the Surgeries at both Tattenhall and Farndon operate. Our principal objectives, of course, were to safeguard our patients and our staff from possible COVID-19 infection. With collective support from our patient footprint and from our staff, we have massively reduced the numbers of patients coming into both surgeries and for that we thank you all.

With new Government measures being announced to combat the spread of this infection on a daily basis, we ask you to please be mindful that this takes a short while (sometimes a few days) for the NHS to advise us of the changes to be effected at local level.

As we are all now aware, this is a national and international health crisis and we must all do our bit to protect ourselves, our loved ones and our communities.

There are a number of things to bear in mind which will allow us to continue to provide a service to you and, importantly, how you can play your part too.

  • ONLY request a telephone appointment if you feel it is ABSOLUTELY NECESSARY. Our staff and clinicians are working under intense pressure.
  • Contact us only by telephone if at all possible. DO NOT come to the surgeries if your issue can be dealt with over the telephone.
  • Yes, our phone lines are extra busy and the wait might be longer. We have an issue with our clinicians trying to dial out to speak to patients when so many calls are incoming. If you are not trying to book an appointment, it would be really helpful to us if you waited until the afternoon to telephone us.
  • If you do not already have our online service, please contact us to set this up for you. This allows you to book appointments, order repeat medication and many other services without the need to telephone us. Use this to HELP US, HELP YOU!
  • If you have not already nominated a pharmacy to which we should send any prescription you might need electronically, then please do so the next time you request repeat medication. We will shortly nominate the pharmacy nearest to your address if you do not tell us of your first choice.

'THANK YOU' once again for supporting our attempts to provide you with a service whilst trying to protect EVERYONE.

Regards, your Village Surgeries and Patient Participation Group

popular recent storiesAlso in the news

A Spiky Customer_JT-2
Jim Turpy: Tue 29 Sep 6:17am

Romantic Rendezvous A Spiky...

hazel-M445742
TWiG: Tue 29 Sep 6:17am

As summer changes to autumn, TWiG (Tattenhall Wildlife Group) will again be coppicing the hazels which they manage at the edge of Jubilee Wood.The response to TWiG's sustainable initiative has been absolutely staggering; both locally and from further afield.Individuals and groups from as far as the Wirral, Merseyside, Warrington, Penyffordd, Rowton and Chester have previously collected...

Img_5036-a
Tattenhall Garden Society: Mon 28 Sep 6:17am

What happens when you grow and show? You have the recipe for a great family day out as proved on Sunday when the Tattenhall Garden Society (TGS), along with the Tattenhall Allotments Association (TAA), had their annual show at the Tattenhall allotment site. The "allotmenteers" had had their 10th birthday party on Saturday afternoon then on Sunday they joined with the...