Residents across Cheshire and Merseyside are being urged to make their voices heard and help shape the future of local GP and health services by taking part in a new survey launched by Healthwatch. Plans to improve patient access to primary care services were launched in spring 2024. We want to see what change, if any, people have noticed since then in their experience of GP services.
The survey, open to all residents, will allow individuals to share their personal experiences of using or attempting to use, GP services in the past 12 months. The information gathered will be used to identify gaps in services, highlight areas of improvement, and provide recommendations directly to service commissioners, ensuring that the voice of the community is reflected in service planning and delivery.
With over 2.7 million people living in Cheshire and Merseyside, it is vital that everyone has the opportunity to influence the future of their healthcare. Whether you've had positive or negative experiences with local services, your feedback can make a difference in the way care is delivered for you, your family, and your community.
The survey is available online and can be accessedHERE
Paper copies and alternative formats are also available on request. You can call the office on 0300 323 0006.
The survey will remain open over winter. The results and recommendations will be published on local Healthwatch websites and shared with the Cheshire & Merseyside Integrated Care Board and local partners of Healthwatch Cheshire West.
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