WHEN & HOW TO ORDER HOME DELIVERIES – SPAR TATTENHALL

UPDATED with latest info 26/03:

We are getting better- thank you so much for all your patience and your fantastic support and co-operation.

Home Deliveries have exceeded all expectations and, following the Government announcement, the following system now applies to all orders placed with SPAR Tattenhall.

For information – we have plenty of stock, including toilet rolls and paracetamol!!

Staff are wearing masks where they can and we have separate aisles for queuing and a one way system within the store.

WHEN YOU SHOULD TELEPHONE TO MAKE YOUR ORDER

• Only customers over 70 years of age may ring in with their orders between 9-10am
• Everyone else, please ring between 10am-11am (the phones haven't stopped so please be patient)
• We should then be grateful if no-one would telephone between 11am-1.30pm
• We then ask customers to ring again between 1.30pm-3.00pm – this seems to be working well
• We ask everyone to think about 5-7 days worth of ordering to prevent multiple trips with just a small number of goods
• Please be assured that stock is coming in all the time – we have no shortages

HOW YOU MAKE YOUR ORDER

• Customers should ring 01829 770302.
• Have ready the list of the items you wish to purchase.
• We will record the items you wish to purchase and then check availability.
• There is no charge for delivery within a 5 mile radius.
• If you ring a.m. we will deliver the same day.
• If you ring p.m. then we will deliver the following morning.
• We will deliver items in a cardboard box Monday to Saturday inclusive.
• Customers will be requested to pay with contact-less/chip/pin or cash.
• Please be assured that we are having deliveries of fresh foods daily and, importantly, it is all LOCAL!
• Main groceries are restocked on alternate days and stocks are good.
• We are also more than happy to pick up items from the Chemist/drop off post/pick-up from other businesses in the village etc.

Kind regards everyone and thank you all for your support and co-operation.
Thom Morton, SPAR Tattenhall