999 BSL is a service that connects you to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation with the call handler and emergency authorities. This service has been set up so that no deaf person will be excluded when they need to make an emergency call, therefore saving lives.
There are two ways to reach the emergency services through 999 BSL:
There are three very simple steps, you will need to:
The 999 BSL service is for emergency situations only, for an example:
For less urgent situations, please use Police 101 (wherever possible) or NHS111 through SignVideo – not 999 BSL, unless there is an emergency.