Advance Notice – RTS switch off!

RTS to be phased out by 30th June 2025

You will be caught out if you don't have a smart electricity meter.

What is RTS?

It stands for Radio Teleswitch Service and is the radio signal system used to enable older RTS electricity meters, or DTS (Dynamic Teleswitch Service) meters, to switch between off-peak and peak times and rates.

So if you do not have a Smart Meter for your electricity, your provider should have contacted you to talk about upgrading to a new meter.

It is vital you check this out sooner rather than later, as once June 30th comes, If you have not upgraded to a Smart Meter, the heating and/or hot water provisions in your home or business could be affected. You may find that your heating and/or hot water is continually left on or remains off altogether. Or possibly the charging-up happens at the wrong time of day. Your electricity supplier won't be able to confirm how much electricity you have used during peak or off- peak times, which means your electricity costs could be much higher than before.

Don't leave it too late

• there'll be high demand for replacing old meters; contact your supplier.

To find out more about RTS, click the links below:

Ofgem: click here. (1)
Citizens Advice: click here. (2)
Energy Networks Association: click here. (3)

(1) or visit: ofgem.gov.uk/information-consumers/energy-advice-households
(2) or visit: citizensadvice.org.uk/consumer/energy/energy-supply/your-energy-meter
(3) or visit: https://www.energynetworks.org/industry/engineering-and-technical-programmes/radio-teleswitch

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