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Patient Participation Group (PPG) Update

17th February 2018 @ 6:06am – by PPG
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Your Patient Participation Group is working hard to bring together a raft of ideas and an action plan for the coming months.

Members of the PPG Committee have been active in attending local Volunteer Action Network Meetings, compiling accurate lists of what services are available in our local area, talking to other PPGs to judge how we are doing (accepting that we are still in our infancy) and piloting our first major initiative in the form of a Patient Survey. That said, we seem to have achieved so much in such a short space of time and we are keen to share our next steps with you ...

  • We are now on countdown to our first major task which is getting everyone involved in our Patient Participation Survey which will be live from 22 February. As you will know, we have been placing information both on Tattenhall Online and in our Parish News Magazine which has flagged up that the PPG is surveying patients to get a fuller understanding of individual experiences and preferences when using our village surgeries. It is your valuable feedback which will allow us to identify where our local services might be improved. The Patient Participation Survey will be available online but paper copies will also be available in a number of local outlets, namely the Surgery itself, the Post Office and the Chemist. Watch this space for Survey completion dates and for feedback once the results have been analysed. Please be assured that anonymity is protected in all cases.
  • The Village Surgeries Group Website is also currently being revised in an attempt to make the Home Page less cluttered and less text heavy. We are seeking to ensure that the Website is easy to navigate, that the toolbar and search engine functions are very obvious and that the information you wish to access is a seamless process. We will keep you updated in this respect.
  • If you are in either surgery in the future, you will see that your PPG has its own noticeboard in each waiting room and on which we will be signposting key issues and upcoming events in our locality. We welcome your comments.
  • The car parking issues at the Farndon practice have been fully resolved. For those of you who do not use this part of the Village Surgeries Practice, that car-park is much smaller and tighter than its Tattenhall counterpart. However, great news, adjustments to parking now make it much easier and, importantly, stress free, when visiting that surgery too.

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