Cheshire West and Chester Council has launched a pilot scheme with NHS Test and Trace to help reach people who have tested positive for Coronavirus sooner and offer them the support they need to self-isolate.
The joint initiative brings the Council in from the start of the tracing journey, at the same time the case is entered into the national NHS Test and Trace system.
Council contact tracers now contact the individual directly rather than the national service and are responsible for instructing the individual to self-isolate.
The team is also able to provide support to people who have tested positive and for members of their households who have to self-isolate – making sure people have all they need to stay indoors for 10 days.
The pilot scheme helps to ensure that the team at the Council are able to use local knowledge and expertise to determine where people may have caught the virus, which will help identify possible local outbreaks.
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